Privacy Policy
At ravionther, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use our budget calendar planning services.
Information We Collect
When you use ravionther's budget calendar planning platform, we collect several types of information to provide you with personalized financial planning services tailored to the Australian market.
Personal Information
- Name, email address, and phone number when you create an account
- Billing address and payment information for subscription processing
- Financial goals and budget preferences you share with our platform
- Communication preferences and customer support interactions
Usage Data
We automatically collect information about how you interact with our budget calendar tools, including session duration, features used, and planning patterns that help us improve our services.
Device Information
Technical information such as your device type, browser version, IP address, and operating system helps us ensure compatibility and security across different platforms.
How We Use Your Information
Your information enables us to deliver effective budget calendar planning services while maintaining the highest standards of data protection under Australian privacy laws.
- Provide personalized budget tracking and calendar planning features
- Process payments and manage your account subscription
- Send important updates about your account and our services
- Improve our platform based on usage patterns and user feedback
- Ensure security and prevent unauthorized access to your account
- Comply with Australian financial services regulations and legal requirements
Data Retention Periods
We retain your personal information only as long as necessary to provide our services and meet legal obligations under Australian law.
Account Information
Retained while your account remains active
Deleted within 30 days of account closure
Financial Data
Budget entries: 7 years from creation
Payment records: 7 years per Australian tax law
Usage Analytics
Anonymized data: 2 years maximum
Individual session data: 90 days
Communication Records
Support tickets: 3 years
Marketing communications: Until unsubscribe
Your Privacy Rights
Under Australian Privacy Principles (APPs) and the Privacy Act 1988, you have significant rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including budget data and account details.
Correction Rights
Update incorrect or incomplete information in your account settings or by contacting our support team.
Deletion Request
Ask us to delete your personal information, subject to legal retention requirements for financial records.
Data Portability
Export your budget data in standard formats to use with other financial planning tools.
Marketing Opt-Out
Unsubscribe from marketing communications while maintaining essential account notifications.
Complaint Rights
File a complaint with us or the Australian Privacy Commissioner if you believe we've mishandled your data.
How We Protect Your Information
We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure.
Technical Security Measures
Encryption
All data transmitted between your device and our servers uses TLS 1.3 encryption. Financial data is encrypted at rest using AES-256 encryption.
Access Controls
Multi-factor authentication protects your account, and we use role-based access controls to limit employee access to your data.
Regular Audits
Quarterly security assessments and annual third-party penetration testing ensure our systems remain secure.
Data Backup
Encrypted backups stored in multiple Australian data centers ensure your budget data remains safe and recoverable.
Information Sharing and Disclosure
We never sell your personal information to third parties. We only share your data in limited circumstances necessary for service delivery.
Service Providers
We work with trusted Australian and international service providers who help us deliver our budget calendar platform. These partners include payment processors, cloud hosting providers, and customer support platforms. All service providers must sign data processing agreements that require them to protect your information according to Australian privacy standards.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory requirements. This includes compliance with Australian taxation laws, anti-money laundering regulations, and valid law enforcement requests.
Business Transfers
If ravionther is acquired or merges with another company, your information may transfer to the new entity. We'll notify you at least 30 days before any such transfer and ensure your privacy rights remain protected.
International Data Transfers
While we primarily store data in Australian data centers, some of our service providers may process information internationally. When data leaves Australia, we ensure adequate protection through:
- Standard contractual clauses approved by the Australian Privacy Commissioner
- Adequacy decisions recognizing equivalent privacy protection in destination countries
- Additional safeguards such as encryption and access controls
- Regular monitoring of international partners' data protection practices
Cookies and Tracking Technologies
Our budget calendar platform uses cookies and similar technologies to enhance your experience and improve our services.
Essential Cookies
These cookies are necessary for basic platform functionality, including keeping you logged in, remembering your preferences, and ensuring secure data transmission.
Analytics Cookies
We use analytics tools to understand how users interact with our budget planning features. This helps us identify popular tools, optimize performance, and develop new features that meet your needs.
Cookie Management
You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality and your ability to use certain budget planning features.
Children's Privacy
ravionther's budget calendar planning services are designed for adults managing personal or household finances. We do not knowingly collect personal information from children under 13 years of age. If we discover we have collected information from a child under 13, we will delete that information immediately and notify the child's parent or guardian.
Parents or guardians who believe their child has provided us with personal information should contact us immediately using the information provided below.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Send email notifications to active users about material changes
- Provide a 30-day notice period before significant changes take effect
- Maintain previous versions of our privacy policy for reference
Your continued use of ravionther's services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help.
1st Floor, Suite 1, 95 Kooyong Rd
Armadale VIC 3143, Australia
(Privacy requests receive priority handling)
Monday-Friday, 9:00 AM - 5:00 PM AEST
We aim to respond to all privacy inquiries within 48 hours and resolve requests within 30 days as required by Australian privacy law.